3 in stock
The ITIL Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarizes its key elements.
ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
NOTE: Orders are shipped using USPS and typically take 5 to 7 business days to arrive (over seas shipment typically require 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your order, please contact us so that we can investigate the cause of the delay and get your shipment to you.
Standard shipping to the US is free. International and expedited shipping are available for an additional fee. If you require international or expedited shipping, please contact us for a quote.