0 items - $0.00
  • Your Shopping cart is empty.

ITIL® Service Strategy (Paperback)

0 items - $0.00
  • Your Shopping cart is empty.
ITIL-Service-Strategy Cover
$79.99
Category: .

1 in stock


Product Description

ITIL® Service Strategy lies at the heart of the ITIL service management framework. IT executives, business leaders, and anyone involved in IT services can use this publication as a guide to the best practices needed for a service strategy that delivers results and achieves business goals.

The ITIL Service Strategy stage of the ITIL service lifecycle is crucial for defining an IT service strategy that operates effectively within its business context. Valuable on its own, ITIL® Service Strategy will give even greater benefits when used as part of the fully integrated approach described by the other core publications within the ITIL lifecycle suite.

This publication represents the combined experience and knowledge of practitioners from across the world, offering a framework for quality IT services, together with the processes, functions and capabilities needed to support them.

NOTE: Orders are shipped using USPS and typically take 5 to 7 business days to arrive (over seas shipment typically require 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your order, please contact us so that we can investigate the cause of the delay and get your shipment to you.

Standard shipping to the US is free. International and expedited shipping are available for an additional fee. If you require international or expedited shipping, please contact us for a quote.