ITIL® 4 Managing Professional Transition

Product Description

This ITIL®4 Managing Professional Transition course is designed for candidates who have already invested in ITIL v3, the ITIL4 Managing Professional Transition module provides a straight-forward transition path across to ITIL4.

The transition module enables candidates to recognize their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy. It consists of mandatory 5-day training and exam at the end of the course. Successful candidates are awarded the ITIL4 Managing Professional designation.

The module will provide information on the key elements of the following modules from ITIL4 Managing Professional:

• ITIL 4 Specialist Create, Deliver, and Support
• ITIL 4 Specialist Drive Stakeholder Value
• ITIL 4 Specialist High Velocity IT
• ITIL 4 Strategist Direct Plan and Improve

The course will also provide an introduction and cover the key concepts found in ITIL 4 Foundation.

To take the transition module, all candidates must be at the Expert level or have a minimum of 17 v3 credits. Candidates can continue to collect their v3 Intermediate or Practitioner credits to enable them to be eligible to take the transition course to attain their Managing Professional certification.

As part of the PassionIT Group course, you will receive the PassionIT Group ITIL 4 MPT digital course pack. The course pack contains all of the class material that you will use during the class including the following:

• Accredited PassionIT Group ITIL 4 MPT Course Book
• ITIL 4 Create, Deliver & Support Guide by Axelos
• ITIL 4 Direct Plan and Improve Guide by Axelos
• ITIL 4 Drive Stakeholder Value Guide by Axelos
• ITIL 4 High-velocity IT Guide by Axelos
• ITIL 4 MPT Course Syllabus
• ITIL Glossary
• 2 – Practice/mock exams with answer/rationale booklets

The ITIL 4 Managing Professional Transition Course Book provides a complete and extensive guide in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles, and terminology associated with IT service management.

The ITIL 4 Create, Deliver & Support Guide by Axelos provides guidance for professionals who manage the operation of IT-enabled digital products and services or end-to-end delivery including guidance on improving established processes, increasing efficiency, creating an effective flow of work, utilizing new technologies, and creating a culture for success.

The ITIL 4 Direct Plan and Improve Guide by Axelos is ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization. It covers aligning tactical and strategic activity, improving the direction of organizational change, encouraging a culture of continual improvement, and easing leadership decision-making.

The ITIL 4 Drive Stakeholder Value Guide by Axelos is ideal for professionals who are focused on the customer journey and experience, or responsible for external relationships. This book helps you understand the Drive Stakeholder Value module towards Managing Professional.

The ITIL 4 High-velocity IT Guide by Axelos is ideal for professionals who are working in digital transformation projects and towards high-velocity environments. This book helps you understand the High-velocity IT module towards Managing Professional.

Note: Upon request, printed course material will be provided in place of the digital courseware (see note below regarding shipping times/fees).

The Take² re-sit option

The Take² re-sit option provides peace of mind heading into your exam session and is now available as an add-on for exams and eLearning bundles. In the event that your first attempt is unsuccessful, you will receive a Take² Re-sit Option exam voucher from PeopleCert for your online proctored, take anywhere retake exam. When buying the Take² option through PassionIT Group, Take2 MUST be purchased at the same time as the exam voucher. With the Take² re-sit option, you are buying:

• Peace of mind – gives you the chance to retake a demanding exam
• Plenty of time to prepare – gives you up to 6 months from the date of the initial exam, to ensure that you have all the time you need to get ready
• Convenience – lets you schedule the re-sit exam online when it best suits you and you take the exam online from the comfort of your home or office

The Take² re-sit option is available for all exams offered by PeopleCert.

Please note, the Take² re-sit option is not transferable, non-refundable, and cannot be redeemed for cash or credit, even if it is not used.

PREREQUISITES

All candidates must be at the ITIL Expert level or have a minimum of 17 ITIL v3 credits.

Credits for each ITIL level are assigned as follows:

• ITIL v3 Foundation – 2 credits
• ITIL v3 Practitioner – 3 credits
• ITIL v3 Lifecycle (SS, SD, ST, SO, CSI) – 3 credits each
• ITIL v3 Capabilities (PPO, OSA, RCV, SOA) – 4 credits each

To sit the exam, all candidates must complete the accredited training to enable a full understanding of the core material.

In addition to the class, it is recommended that students complete at least 12-15 hours of personal study by reviewing the course syllabus and the course material in preparation for the examination.

Note: Standard shipping for printed course packs to the US is free. International shipping for a digital (PDF) version is free. International shipping for printed course packs is available for an additional fee. If you require international shipping for printed publications, please contact us for a quote.

Printed course packs are shipped using USPS and typically take 5 to 7 business days to arrive (overseas shipments typically require 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your printed coursepacks, please contact us so that we can investigate the cause of the delay and get your shipment to you.

For information on available training aids, see the PassionIT Group Book Catalog.

For related certifications, see the PassionIT Group Course Catalog.