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ITIL® 4 Direct, Plan and Improve Guide

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Product Description

The ITIL 4 Direct, Plan and Improve book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation

Ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization

  • Align tactical and strategic activity
  • Improve the direction of organizational change
  • Encourage a culture of continual improvement
  • Ease leadership decision making

NOTE: Orders are shipped using USPS and typically take 5 to 7 business days to arrive (over seas shipment typically require 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your order, please contact us so that we can investigate the cause of the delay and get your shipment to you.

Standard shipping for this publication to the US is free. International shipping for softcopy (PDF) versions is free. International shipping for printed publications and expedited shipping are available for an additional fee. If you require international shipping  for printed publications or expedited shipping, please contact us for a quote.