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ITIL® 4 Direct, Plan and Improve Exam plus 30 day courseware access w/coursepack

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eLearning
$572.00

Exam vouchers are valid for one year.


Product Description

The ITIL® 4 Direct, Plan and Improve Exam plus 30-day courseware access bundle includes the 30-day ITIL 4 Direct, Plan and Improve eLearning access, hardcopy coursepack, hardcopy Axelos ITIL 4 Direct, Plan and Improve book, and an ITIL 4 Direct, Plan and Improve Exam voucher.

The eLearning option is self-paced study giving you the opportunity to progress through the material at a pace and time that is most convenient for you. The course material is presented by an accredited instructor in a series of videos and/or voice-over PowerPoint presentations that cover the accredited course material. All of the information you need is included in the eLearning package.

PassionIT Group eLearning modules deliver the course content in a free-form discussion format rather than that of a rigidly structured classroom. Many have found this to be a more comfortable/successful approach for the type of material being presented.

The PassionIT Group ITIL 4 Direct Plan and Improve Course Pack contains all class material provided as part of the PassionIT Group ITIL 4 Direct Plan and Improve eLearning Class plus the Accredited ITIL 4 Direct Plan and Improve Course Book and the ITIL 4 Direct Plan and Improve Guide by Axelos. The following is a complete list of what is included in the accredited PassionIT Group ITIL 4 Direct Plan and Improve course pack:

  • Accredited PassionIT Group ITIL 4 Direct Plan and Improve Course Book
  • ITIL 4 Direct Plan and Improve Guide by Axelos
  • ITIL 4 Direct Plan and Improve Course Syllabus
  • ITIL 4 Direct Plan and Improve Glossary
  • 2 Practice exams with answer/rationale booklet

The Accredited PassionIT Group ITIL 4 Direct Plan and Improve Course Book is the guide that the instructor follows to present the ITIL 4 Direct Plan and Improve content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles, and terminology associated with IT service management.

The ITIL 4 ITIL 4 Direct Plan and Improve Guide by Axelos is ideal for professionals who are responsible for managing the direction and strategy of their IT team or organization. It covers aligning tactical and strategic activity, improving the direction of organizational change, encouraging a culture of continual improvement, and easing leadership decision-making.

Exam Vouchers are for PeopleCert take-anywhere online exams. When you are ready, you redeem the voucher to take the exam online using your computer (this is done online). Directions for redeeming the voucher are provided with the voucher. PeopleCert exams are live proctored using your webcam. After you have registered and redeemed the voucher, you will need to make an appointment with PeopleCert to take the exam.

IMPORTANT: The exam voucher is for an online exam, not for sitting the exam at a local test center.

The Take2 re-sit option

The Take2 re-sit option Take2re-sit option is now available to you when ordering your exam vouchers!

The Take2 re-sit exam option is a new program for those who want a little insurance heading into their exam session. In the event that your first attempt is unsuccessful, you will receive a Take2 Re-sit Option exam voucher from PeopleCert for your online-proctored, take anywhere retake exam. This option MUST be purchased in conjunction with an exam voucher. With the Take2 re-sit option, you are buying:

  • Peace of mind – gives you the chance to retake a demanding exam
  • Plenty of time to prepare – gives you up to 6 months from the date of the initial exam, to ensure that you have all the time you need to get ready
  • Convenience – lets you schedule the re-sit exam online when it best suits you and you take the exam online from the comfort of your home or office

Please note, the Take2 re-sit option is not transferable, non-refundable, and cannot be redeemed for cash or credit, even if it is not used.

Note: This course requires that you are ITIL Foundation certified. Please scan in (or take a photo of) your ITIL Foundation certificate and send it to info@passionitgroup.com when you place your order. Upon receiving proof of your ITIL Foundation certification, your eLearning access credentials will be sent to you and you can begin your training.

Note: You are required to complete the course material prior to taking the exam. For this reason, the Exam Voucher will not be shipped until you have completed the course. When you place your order, send an image of your screen (a screenshot/capture) showing that you completed the course to  fulfillment@passionitgroup.com. Once proof has been received, your exam voucher will be sent to you.

Note: eLearning and exam orders may take up to one business day to process. In the event that you have not received your eLearning credentials or Exam voucher after one business day, check your email spam and junk folders to ensure that the email has not been redirected there. If your eLearning credentials or Exam voucher have not arrived within one business day, please contact us and let us know.

In the event that you require expedited shipping, please contact us

Note: Printed course packs are shipped using USPS and typically take 5 to 7 business days to arrive (overseas shipment typically requires 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your coursepacks, please contact us so that we can investigate the cause of the delay and get your shipment to you.

Standard shipping for printed course packs to the US is free. International shipping for softcopy (PDF) versions is free. International shipping for printed course packs and expedited shipping are available for an additional fee. If you require international shipping for printed publications or expedited shipping, please contact us for a quote.

For related certifications, see the PassionIT Group Course Catalog.

 

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