The ITIL® 4 Direct Plan and Improve Exam plus 30-day courseware access bundle includes the 30 day ITIL 4 Direct Plan and Improve eLearning access and an ITIL 4 Direct, Plan and Improve Exam voucher.
The eLearning option is self-paced study giving you the opportunity to progress through the material at a pace and time that is most convenient for you. The course material is presented by an accredited instructor in a series of videos and/or voice over powerpoint presentations that cover the accredited course material. All of the information you need is included in the eLearning package.
PassionIT Group eLearning modules deliver the course content in a free-form discussion format rather than that of a rigidly structure classroom. Many have found this to be a more comfortable/successful approach for the type of material being presented. To get an idea of how the material is presented, you can go to ITPro.tv and view any of the ITIL course overview modules for free (go to Courses > ITIL and select the ITIL course you are interested in). You can then play the overview module for that course for free).
Exam Vouchers are for PeopleCert take anywhere online exams. When you are ready, you redeem the voucher to take the exam online using your computer (this is done online). Directions for redeeming the voucher are provided with the voucher. PeopleCert exams are live proctored using your webcam. After you have registered and redeemed the voucher, you will need to make an appointment with PeopleCert to take the exam.
IMPORTANT: The exam voucher included in the ITIL 4 Direct Plan and Improve Exam plus 30 day courseware access bundle is for an online exam, not for sitting the exam at a local test center.
The PassionIT Group ITIL 4 Direct Plan and Improve eLearning Course includes the following downloadable publications in support of the accredited PassionIT Group ITIL 4 Direct, Plan and Improve training:
Note: eLearning and exam orders may take up to one business day to process. In the event that you have not received your eLearning credentials or Exam voucher after one business day, check your email spam and junk folders to ensure that the email has not been redirected there. If your eLearning credentials or Exam voucher have not arrived within one business day, please contact us and let us know.