The ITIL Operational Support & Analysis eLearning – 30 day access option is self-paced study giving you the opportunity to progress through the material at a pace and time that is most convenient for you. The course material is presented by an accredited instructor in a series of videos and/or voice over power point presentations that cover the accredited course material. All of the information you need is included in the eLearning package.
PassionIT eLearning modules deliver the course content in a free-form discussion format rather than that of a rigidly structure classroom. Many have found this to be a more comfortable/successful approach for the type of material being presented. To get an idea of how the material is presented, you can go to ITPro.tv and view any of the ITIL course overview modules for free (go to Course Library > Operations and Project Management and select the ITIL course you are interested in. You can then play the overview module for that course for free).
Note: ITIL OSA training requires that you are ITIL Foundation v3 or newer certified. Please scan in (or take a photo of) your ITIL Foundation certificate and send it to firstname.lastname@example.org when you place your order. Upon receiving proof of your ITIL Foundation certification, your eLearning access credentials will be sent to you and you can begin your training.
Note: eLearning orders may take up to one business day to process. In the event that you have not received your eLearning credentials after one business day, check your email spam and junk folders to ensure that the email has not been redirected there. If your eLearning credentials have not arrived within one business day, please contact us and let us know.