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ITIL is the most widely recognized framework for IT service management in the world, used by thousands of organizations – small and large – from both public and private sectors. The ITIL® Service Lifecycle Publication Suite of five core ITIL publications provides best-practice guidance across the entire IT service management lifecycle, and includes ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement. These publications offer a practical step-by-step approach to the management of IT services. Buy them as a full publication set for a significant cost saving against purchasing the titles individually.
The publication suite includes the following titles:
Click on a title to go to that books product page.
NOTE: Orders are shipped using USPS and typically take 5 to 7 business days to arrive (over seas shipment typically require 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your order, please contact us so that we can investigate the cause of the delay and get your shipment to you.
Standard shipping for these publications to the US is free. International shipping for softcopy (PDF) versions is free. International shipping for printed publications and expedited shipping are available for an additional fee. If you require international shipping for printed publications or expedited shipping, please contact us for a quote.