The PassionIT Group ITIL 4 Foundation Course Pack – ITProTV accredited contains all of the material used to create the PassionIT Group ITIL 4 Foundation eLearning found on ITProTV. The PassionIT Group ITIL 4 Foundation eLearning modules are based on the information provided in the Accredited ITIL 4 Foundation Coursebook included in this course pack and are delivered in a free-form discussion format rather than that of a rigidly structure classroom. This course pack provides printed copies of many of the learning aids and guides that are also available as downloads in the eLearning course on ITProTV. This course pack is meant for those who find having printed material beneficial as the progress through the course.
The PassionIT Group ITIL 4 Foundation Course Pack – ITProTV contains the following in support of accredited PassionIT Group ITIL 4 Foundation web-based training available on ITPro.TV:
The ITIL 4 Foundation Course Book provides a complete and extensive guide that the instructor follows to present the ITIL 4 Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management.
The ITIL 4 Edition of the ITIL Foundation Guide by Axelos is a handy reference that covers key concepts of service management, the four dimensions of service management, the ITIL service value system, and ITIL management practices and is a good reference you can use during the ITIL 4 Foundation class and studying for the exam. The guidance provided in this publication can be adopted and adapted for all types of organizations and services.
NOTE: Course packs are shipped using USPS and typically take 5 to 7 business days to arrive (over seas shipment typically require 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your course packs, please contact us so that we can investigate the cause of the delay and get your shipment to you.
Standard shipping to the US is free. International and expedited shipping are available for an additional fee. If you require international or expedited shipping, please contact us for a quote.