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ITIL® 4 Acquiring and Managing Cloud Services

The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity.

Training Formats

PassionIT Class

$1,995

On-Demand Bundle

$949

Enrollment & Exam Options

On Demand Bundle

Private Training

Catalog Details

It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.

ITIL 4 Specialist: Acquiring & Managing Cloud Services enables professionals to

Analyze available solutions and potential benefits using a vendor-neutral approach
Effectively identify, select and deliver optimized cloud services
Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
Adopt a customer-focused end-to-end cloud procurement user journey.

The Take2 re-sit option

Prerequisites

To sit the exam, all candidates must complete the accredited training to enable a full understanding of the core material.

For related certifications, see the PassionIT Group Course Catalog.

Client Testimonials

"I was thrilled to pass on the 1st try! 😊 @ Hillary, thank you for hosting the training class. It was engaging and well thought out. Both , the training session, and the exam itself were conducted professionally and covered a lot of material. I wouldn’t change anything to be honest."

Brady, Anthony

, Arnold Fastening

"I passed my exam with 40/40. The training was helpful; I have been in IT a long time but those specific test strategies made the score what it was. My execution was as follows: I went through all 40 questions and answered what I thought was best. Then, I went back to the beginning and read every answer and made myself figure out which answers could be easily eliminated and which were more likely answers. I also noticed patterns among questions so that I could flip back and see how some questions helped with other questions' answers. I actually changed six of my answers in the second run-thru of the test; that is unusual because usually the best strategy is to go with your first answer. It was using the strategy you taught us of reading every answer and making myself figure out what the other options were (e.g. the answer was "major incident management" but the other options were the definitions of "emergency change," "release management," and "warranty") that gave me that perfect score."

Lakshmi Sadasiv

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"Wow, you guys are awesome"

Kevin Hunt

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