PassionIT Course Catalog
ITIL® Training
ITIL® 4 Foundation
ITIL® 4 Foundation course presents the core disciplines of the ITIL best practice and introduces modern and emerging practices such as Agile, Lean IT, and DevOps. ITIL 4 focuses more on how things fit together to create value. It provides a practical and flexible basis to support organizations on their journey into the world of digital transformation.
ITIL® 4 Create Deliver and Support (CDS)
The ITIL®4 Create, Deliver & Support course covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.
ITIL® 4 Direct Plan and Improve (DPI)
ITIL 4 Direct, Plan & Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements. As such, it is the universal module, that will be a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.
ITIL® 4 High Velocity IT (HVIT)
ITIL 4 High Velocity IT is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements. As such, it is the universal module, that will be a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.
ITIL® 4 Drive Stakeholder Value (DSV)
ITIL 4 Drive Stakeholder Value is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements. As such, it is the universal module, that will be a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.
ITIL® 4 Digital and IT Strategy (DITS)
ITIL 4 Digital and IT Strategy is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements. As such, it is the universal module, that will be a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.
ITIL® 4 Acquiring and Managing Cloud Services (AMCS)
The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity.
PRINCE2® Training
PRINCE2® Foundation
The aim of the PRINCE2® Foundation training is to provide delegates with a fundamental understanding of the PRINCE2® project management method.
PRINCE2® Practitioner
The PRINCE2® Practitioner course is intended for delegates who are familiar with the PRINCE2® project management method, having already studied for and passed the Foundation Certificate exam.
Lean Six Sigma® Exam Vouchers
Lean Six Sigma Green Belt
A Lean Six Sigma Green Belt is a professional who is well versed in the core to advanced elements of Lean Six Sigma Methodology and leads improvement projects or serves as a team member as part of more complex improvement projects led by a Certified Black Belt
Lean Six Sigma Yellow Belt
A Lean Six Sigma Yellow Belt is a professional who is well versed in the foundational elements of the Lean Six Sigma Methodology, who leads limited improvement projects and / or serves as a team member as a part of more complex improvement projects lead by a Certified Green Belt or Certified Black Belt, typically in a part-time role.
Lean Six Sigma Black Belt
A Lean Six Sigma Black Belt is a professional who is well versed in the Lean Six Sigma Methodology, who leads complex improvement projects, typically in a full-time capacity.
Project Management Training
PMP Exam Prep Boot Camp
In the PMP Exam Prep Boot Camp course, you’ll gain the essential preparation needed to pass the PMP and CAPM exams.
Exams and Exam Vouchers
Exams and Exam Vouchers
Exam Vouchers are for PeopleCert take-anywhere online exams. When you are ready, you redeem the voucher to take the exam on your computer (this is done online). The Take2 Re-sit Option offers you a second chance at certification, at an affordable price.
Note: Take2 is an add-on service exclusively offered by PeopleCert. Take2 is available for all PeopleCert administered exams.
IT Trainings & Workshops
PassionIT offers business process, service management, and project management-related education and training for your IT needs that includes PMP boot camp and all ITIL® certifications. This training is offered at your location or ours and is delivered in an onsite, live virtual, or complete eLearning classroom using our accredited courseware. Our instructors are accredited and have high security clearance to support your classified requirements. PassionIT trainers have access to the leading examining institutes for certification examinations. We have delivered classes to thousands of students, maintaining a very high customer satisfaction rating with above average certification pass rates.
Multiple Training Delivery Options
Online
If you don’t have the time to sit in a classroom, we can provide you an ITIL® Certification course online that reinforces the contribution that enterprise IT makes to business success. Our system creates rapid familiarization with terminology, tools and processes and breaks down silos, energizing and motivating staff towards successful change.
Classroom
The classroom offers a relational experience, which allows students to learn from each other as well as from the instructor, and a dedicated environment helps them focus. We offer this standup delivery utilizing our team of accredited trainers at our many classroom locations or onsite at your facility. We can also accredit your trainer(s) for the classroom environment.
Custom
Since service management is not specific to a customer, your education and training requirements should be tailored to fit your needs. We have the ability to customize client-specific instruction to match your requirements and method of delivery. We offer custom course packages for all levels of the organization in both standup and self-paced learning.
Workshops We Lead
Business Strategy
Your IT business strategy will determine the direction and success of your service organization. PassionIT can assist you in defining your organization’s overall vision, business alignment requirements, and tactical goals. Our partnership will converge your business and IT strategies with our clearly-defined objectives, ultimately leading to setting and delivering your expectations.
Project Management
Project management is the process and activity of planning, organizing, and directing resources, following a defined framework and procedures to achieve specific business goals. The PassionIT team will assist you in gaining the knowledge, skills, and techniques needed to execute projects effectively, ensuring that the lifecycle of your business connects project results to business goals.
Organizational Health
Organizational health of IT teams is crucial to the success of any company. The efficiency with which an organization is able to meet business objectives and goals is extremely important to its success. A healthy organization knows how well the stakeholders communicate and handle responsibility and how resources are defined and properly utilized. PassionIT, with its decades of IT service management wisdom and knowledge and the ITIL® framework, will assist you in creating a healthy organization infrastructure using best practices and known successful strategies.
Executive Enablement
When a business defines strategic goals and sets growth aspirations, it’s vital that the rest of the organization is aligned to execute those goals to achieve success. But often, there is a gap between strategic goals and IT departments. PassionIT can help you fill in the gaps by applying IT Service Management best practices and giving you the tools to analyze and communicate between the business and the IT organization.
Client Testimonials
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Become A Trainer
Whether you are looking to become a trainer internally or wish to deliver training publicly, we are always interested in mentoring you through the accreditation process. PassionIT Certified Trainers are the premier technical and instructional experts in IT Service Management. Join this exclusive group of IT Service Management professionals and reap the benefits of training certification, including access to expert trainers, coaches, and mentors. Start a career in sharing the Service Management experience and bring organizations the wisdom generated through your education and knowledge.
Accreditation
Receiving your ITIL® accreditation is one of the most rewarding IT Service Managements steps that you can achieve in your professional career. Using the knowledge you obtain and seeing the impact of the wisdom you can share with your organization will create the growth path you are looking for to catapult you to the next level in accomplishment. IT Service level professionals are some of the most sought after professionals in the IT field of disciplines. PassionIT Certified Trainers are the premier technical and instructional experts in IT Service Management. Join this exclusive group of IT Service Management professionals and reap the benefits of training certification, including access to the expert trainers, coaches, and mentors. Become a certified trainer or receive your accreditation and start a career in sharing the Service Management experience bringing the wisdom generated through your education and knowledge to your organization.
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Our Accreditations
