The ITIL® Course Catalog lists the available ITIL Courses offered by PassionIT Group. Select the course you are interested in and the link takes you to the corresponding course page.
The Foundation level is the entry level qualification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL® framework to support your business’ objectives. It is the next step after ITIL® Foundation. ITIL® Practitioner does not replace any of the existing ITIL® certifications and is complementary to and fits within the current ITIL® certification scheme.
The Intermediate level qualification is the next stage, following Foundation, in the ITIL® scheme. It has a modular structure with each module providing a different focus on IT Service Management.
The ITIL® Expert level qualification is aimed at those who are interested in demonstrating knowledge of the ITIL® Scheme in its entirety. The certificate is awarded to candidates who have achieved a range of ITIL® qualifications and have achieved a well rounded, superior knowledge and skills base in ITIL® Best Practices.