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Course Catalog

ITIL® Training

The ITIL® Course Catalog lists the available ITIL Courses offered by PassionIT Group. Select the course you are interested in and the link takes you to the corresponding course page.


ITIL® 4 Foundation

ITIL® 4 Foundation course presents the core disciplines of the ITIL best practice and introduces modern and emerging practices such as Agile, Lean IT, and DevOps. ITIL 4 focuses more on how things fit together to create value. It provides a practical and flexible basis to support organizations on their journey into the world of digital transformation.


ITIL® 4 Create Deliver and Support (CDS)

The ITIL®4 Create, Deliver & Support course covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.


ITIL® 4 Direct Plan and Improve (DPI)

ITIL 4 Direct, Plan & Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements. As such, it is the universal module, that will be a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.


ITIL® 4 Managing Professional Transition

The ITIL®4 Managing Professional Transition course is designed for candidates who have already invested in ITIL v3, the ITIL4 Managing Professional Transition module provides a straight-forward transition path across to ITIL4.

The transition module enables candidates to recognize their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy. It consists of a mandatory 5-day training and exam at the end of the course. Successful candidates are awarded the ITIL4 Managing Professional designation.


ITIL® v3 Foundation (2011)

The Foundation level is the entry level qualification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.


ITIL® v3 Practitioner

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL® framework to support your business’ objectives. It is the next step after ITIL® Foundation. ITIL® Practitioner does not replace any of the existing ITIL® certifications and is complementary to and fits within the current ITIL® certification scheme.


 ITIL® v3 Intermediates

The Intermediate level qualification is the next stage, following Foundation, in the ITIL® scheme. It has a modular structure with each module providing a different focus on IT Service Management.


ITIL® v3 Expert

The ITIL® Expert level qualification is aimed at those who are interested in demonstrating knowledge of the ITIL® Scheme in its entirety. The certificate is awarded to candidates who have achieved a range of ITIL® qualifications and have achieved a well rounded, superior knowledge and skills base in ITIL® Best Practices.

PRINCE2® Training

PRINCE2® Foundation

The aim of the PRINCE2® Foundation training is to provide delegates with a fundamental understanding of the PRINCE2® project management method.


PRINCE2® Practitioner

The PRINCE2® Practitioner course is intended for delegates who are familiar with the PRINCE2® project management method, having already studied for and passed the Foundation Certificate exam.


PRINCE2® Foundation plus Practitioner

The PRINCE2® Practitioner course is intended for delegates who are familiar with the PRINCE2® project management method, having already studied for and passed the Foundation Certificate exam.



System Security Training

Certified Ethical Hacker

If you’re concerned about the integrity of your network’s infrastructure, the Certified Ethical Hacker v9 course will teach you the ethical hacking tools and techniques needed to enhance your network’s defenses. You’ll begin by learning how perimeter defenses work.


CISSP Certification Prep Course

The CISSP Certification Prep Course course is the most comprehensive review of information security concepts and industry best practices, and covers the eight domains of the CISSP CBK (Common Body of Knowledge).


CompTIA Security+ Prep Course

CompTIA’s Security+ is the premier vendor-neutral security certification and demonstrates your knowledge of security concepts, tools, and procedures.


Cybersecurity Foundations

In this Cybersecurity Foundations course, you will gain a global perspective of the challenges of designing a secure system, touching on all the cyber roles needed to provide a cohesive security solution.



Agile and Scrum Training

Agile for Managers Workshop

The Agile for Managers Workshop gives you hands-on experience with techniques for managing Agile teams.


Agile Project Management

This Agile Project Management training course provides a thorough understanding of the agile process and extensive opportunities to practice implementing agile best practices throughout a project life cycle.


Agile & Scrum Foundation

With Agile & Scrum Foundation training you gain foundational knowledge of agile service management techniques and scrum development frameworks.



AgileSHIFT® eLearning equips you for transformational change and gives you the knowledge and guidance to confidently understand, engage with and influence change by embracing agile and lean ways of working.

Certified Scrum Developer Workshop

After teams have been exposed to the principles of Scrum, they are left wondering about the more technical aspects of software development and delivery and how these areas fit into an iterative approach.


Certified Scrum Product Owner

The Certified Scrum Product Owner course is full of practical, real world techniques that you can implement immediately at your workplace.


Certified ScrumMaster Workshop

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, you will gain a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster.



Project Management Training

Project Management Fundamentals

In this comprehensive Project Management Fundamentals course, you will learn the fundamentals of project management: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders.


IT Project Management

The IT Project Management course teaches the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification.


PMP Exam Prep Boot Camp

In the PMP Exam Prep Boot Camp course, you’ll gain the essential preparation needed to pass the PMP and CAPM exams.


COBIT 5 Foundation

In the COBIT 5 Foundation interactive course, you will learn about the need for an IT governance framework and how COBIT addresses this need by providing the latest insights into enterprise-wide governance of IT.



TCP/IP Network Training

TCP/IP Networking

TCP/IP is the globally accepted group of protocols at the core of the Internet and organizational intranets.


Troubleshooting TCP/IP Networks with Wireshark

In this hands-on Troubleshooting TCP/IP Networks with Wireshark course, you will receive in-depth training on Wireshark® and TCP/IP communications analysis.




Exams and Exam Vouchers

Exam Vouchers are for PeopleCert take anywhere online exams. When you are ready, you redeem the voucher to take the exam on your computer (this is done online).  The Take2 Re-sit Option offers you a second chance at certification, at an affordable price.

Note: Take2 is an add-on service exclusively offered by PeopleCert. Take2 is available for all PeopleCert administered exams.