ITIL® 4 Create Deliver and Support (CDS) On Demand
Product Description
In today’s dynamic IT landscape, possessing the coveted ITIL® 4 CDS certification is a game-changer. It validates your expertise in crafting, implementing, and supporting top-notch IT services. With that knowledge and value, you will become a sought-after professional. But navigating the certification path can feel daunting. Finding a comprehensive path to success can be challenging. PassionIT’s accredited courseware will give you the knowledge you need to pass the exam on the first try. And emerge as a confident IT service management professional.
Pass the ITIL® 4 Create, Deliver, & Support Exam on Your First Try!
Equipping yourself with the in-demand ITIL® 4 CDS certification becomes your key. This is the key to unlocking a world of career opportunities in IT service management. And our Guaranteed On-Demand Course Bundle provides everything you need to achieve success.
This powerful bundle includes:
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Official ITIL® 4 Create, Deliver, and Support Exam Voucher
This voucher lets you register for the test whenever you’re feeling prepared. Plus, you’ll get access to an online course taught by ITIL® Expert Jo Peacock! Jo will walk you through all the important stuff you need to know for the exam in a clear and easy-to-follow way.
This bundle empowers you to pass the exam and master the ITIL® 4 CDS framework and its application in real-world scenarios. We guarantee your success with our Pass IT Guarantee™.
Ready to take your IT career to the next level? Enroll today and embark on your journey to ITIL® 4 CDS mastery!
This bundle isn’t about cramming for a test. It’s like a full ITIL® course you can do anytime, anywhere. You’ll learn the skills you need to advance in your IT career, not pass an exam.
Here’s how this bundle empowers you:
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Increased Job Prospects and Earning Potential: The ITIL® 4 CDS certification is a sought-after credential by organizations worldwide. When you master the CDS framework, you position yourself as a top IT service management candidate. Leading to increased job opportunities and the potential for a higher salary.
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Enhanced IT Service Management Skills: This bundle delves deeper than exam memorization. You’ll gain a strong foundation in the core principles and practices of ITIL® 4 CDS, enabling you to effectively design, deliver, and support IT services that meet your organization’s ever-evolving needs.
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Improved Efficiency and Effectiveness: By understanding and applying the ITIL® 4 CDS framework, you can streamline IT service delivery processes, optimize resource allocation, and minimize disruptions. This translates to increased efficiency, reduced costs, and a more positive user experience.
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Gain a Competitive Edge in the Job Market: In today’s competitive IT landscape, possessing the ITIL® 4 CDS certification sets you apart. It demonstrates your commitment to professional development and positions you as a valuable asset to potential employers.
What to Expect on the ITIL® 4 CDS Exam
Passing the ITIL® 4 Create, Deliver & Support (CDS) exam is important for showing you know a lot about IT service management. This exam usually takes 90 minutes and has multiple-choice questions to test your knowledge of ITIL® 4 CDS.
Here’s what you need to know for the exam:
- Service Lifecycle and Value Streams: This part covers how to design, develop, transition, deploy, and operate IT services. You’ll learn how to create and support IT services that match business goals and add value.
- The Four Dimensions of Service Management: You’ll need to understand People, Processes, Products, and Partners and how they work together to deliver successful IT services.
- Shift-Left Testing and Continuous Improvement: The exam also examines proactive methods like shift-left testing and continuous improvement. You’ll need to understand how these practices help provide high-quality IT services.
Learning the exam format and key topics makes you feel confident and ready for exam day.
Enroll Now and Start Your Journey to ITIL® 4 CDS Success!
Getting the ITIL® 4 CDS certification is a big achievement, but our On-Demand Bundle does more than help you pass the exam. It’s a full learning experience to give you the skills and knowledge you need for your IT career.
Here’s how our bundle helps you:
- Better Job Prospects and Salary: The ITIL® 4 CDS certification is highly valued by employers. By learning ITIL® 4 CDS, you can get better job opportunities and possibly a higher salary.
- Improved IT Skills: You’ll learn the main principles and practices of ITIL® 4 CDS, which will help you design, deliver, and support IT services that meet your company’s needs.
- More Efficiency and Effectiveness: By using the ITIL® 4 CDS framework, you can make IT service processes smoother, use resources better, and reduce disruptions. This leads to higher efficiency, lower costs, and happier users.
- Stand Out in the Job Market: The ITIL® 4 CDS certification shows you are dedicated to your professional growth, making you a valuable candidate to employers.
What to Expect on the ITIL® 4 CDS Exam
This multiple-choice exam lasts 90 minutes and tests your understanding of ITIL® 4 CDS concepts and practices.
Key areas include:
- Service Lifecycle and Value Streams: Learn about service design, development, transition, deployment, and operation within the ITIL® 4 framework.
- The Four Dimensions of Service Management: Understand People, Processes, Products, and Partners and how they work together for successful IT service delivery.
- Shift-Left Testing and Continuous Improvement: Know about proactive approaches like shift-left testing and continuous improvement, which help deliver high-quality IT services.
Enroll Now and Start Your Journey to ITIL® 4 CDS Success!
Ready to boost your IT career with the ITIL® 4 CDS certification? Enroll in our ITIL® 4 CDS On-Demand Course Bundle today to prepare for the exam and gain practical skills for real-world IT service management.
Add the course to your cart above and start your journey.
A look at our CDS On-Demand Modules
| Section | Details |
|---|---|
| Overview | 5m |
| The Create, Deliver, and Support Exam | The Create, Deliver, and Support Exam |
| Foundation Recap | Foundation: SVC Service Relationships – 17m Foundation: Guiding Principles – 23m Foundation: Four Dimensions of Service Management – 14m Foundation: Service Value System – 8m Foundation: SVC – Plan – 18m Foundation: SVC – Improve – 14m Foundation: SVC – Engage – 23m Foundation: SVC – Design and Transition – 12m Foundation: SVC – Obtain and Build – 12m Foundation: SVC – Deliver and Support – 13m Foundation: ITIL Practices – 8m |
| Concepts of a Service Value System | Organisational Structures – 20m Collaborative Teams – 13m Capabilities, Roles, Competencies – 16m Competencies – 14m Team Culture – 16m Cultural Fit – 15m Service Empathy and Mindsets – 19m Employee Needs – 12m Communications Principles – 16m |
| Using a Shift Left Approach | What is Shift Left – 16m Shift Left Approaches – 18m |
| Planning and Managing Resources in the SVS | Creating a Team Culture – 15m The Value of Meetings – 12m Best Practice for Team Leadership – 17m Personal Relationships in Teams – 12m Providing Trusted Feedback – 10m Culture of Learning – 7m Workforce and Talent Management Practice – 17m Metrics and Continual Improvement – 19m Results-based measurement – 13m |
| Value of Information and Technology in the SVS | Service Management Toolsets – 16m Data and Information; Analytics and Science – 15m Big Data – 13m Data Collaboration – 18m Robotic Process Automation (RPA) – 13m Artificial Intelligence (AI) – 20m Machine Learning – 16m Continuous Integration – 10m The Agile Manifesto – 16m Information Models – 13m |
| Value Streams | Anatomy of a Value Stream – 17m The Value Chain Map – 11m Designing a Value Stream – 13m Metrics when measuring a Value Stream – 17m |
| Value Stream for the Development of a new service | Designing the New Service Value Stream – 17m Steps within the Value Stream – Step 1 – 10m Steps within the Value Stream – Step 2 – 12m Steps within the Value Stream – Step 3 – 14m Steps within the Value Stream – Step 4 – 19m Steps within the Value Stream – Step 5 – 12m Steps within the Value Stream – Step 6 – 8m Contributing practices to the Value Stream – 12m |
| Value Stream for Restoration of a Live Service | Restoration of a Live Service – 19m Steps within the Value Stream – Step 1 – 13m Steps within the Value Stream – Step 2 – 12m Steps within the Value Stream – Step 3 – 11m Steps within the Value Stream – Step 4 – 11m Steps within the Value Stream – Step 5 – 8m Steps within the Value Stream – Step 6 – 12m Steps within the Value Stream – Step 7 – 11m Contributing Practices to the Value Stream – 15m |
| How to Create Deliver and Support Services | Prioritisation – 17m Managing Work as Tickets – 16m Prioritization and Demand Management – 21m Swarming – 13m |
| Buy vs Build Considerations | Advantages of Building – 21m Outsourcing Success Factors – 17m Selecting Vendors / Suppliers – 15m |
| Sourcing Models & Considerations | Sourcing Models and Options – 22m |
| Service Integration and Management | Introduction to Service Integration and Management – 7m Service Integration and Management Models – 15m |
| Create, Deliver, and Support Sample Paper | ITIL® CDS Sample Paper Part 1 – 30m ITIL® CDS Sample Paper Part 2 – 28m |
