ITIL 4 Direct, Plan & Improve (DPI) – Instructor-Led Virtual Class
Unlock Your Potential with Online ITIL Training & Certification
Recognized and adopted worldwide, ITIL 4 is the premier IT service management framework. Holding an ITIL certification opens doors to professional opportunities, making it a coveted achievement for individuals aiming to excel in service management.
PassionIT Group’s Virtual ITIL 4 classes make it easy to get certified from the comfort of your home or office. It’s ideal for professionals seeking to upgrade their skills and includes:
Key Features
- Interactive, Expert-Led Online Sessions
- Official ITIL 4 DPI eBook Included
- PeopleCert’s Take2 Exam Retake Option
- Digital Course Materials
- Flexible Schedule with Multiple Dates
- Guaranteed to Run (when you register at least two weeks before)
Who Should Take ITIL 4 DPI?
Anyone who wants to learn the basics of ITSM is eligible for the ITIL 4 Direct, Plan and Improve course. ITL is essential training for individuals involved in planning, delivering, and managing IT and digital services, including IT professionals, project and program managers, business analysts, and more.
What to expect from a live online course:
- Immersive topic exploration
- Live presentations by our ITIL Experts, shared documents, and collaborative tools
- Proven frameworks and immediately applicable takeaways
- Casual networking with peers in breakout groups
- Ample breaks and opportunities to ask questions
- Limited class size to ensure access to faculty
- It has the same quality and rigor as our in-person courses
What are the running times of the Instructor-led class?
The ITIL 4 DPI Virtual Class runs from 9:00 – 17:00 EST.
What if I don’t pass the ITIL 4 DPI Exam?
If you do not pass the exam, you will receive a Take2 retake online exam from PeopleCert and are eligible, upon request, for 30 days of access to our ITIL 4 Direct, Plan and Improve eLearning, or you can elect to sit in on a future class, we want to ensure we meet your learning needs.
Will I receive a Physical Book?
This course uses digital course material (PDFs). Upon request, we can provide printed course material at an additional cost. (shipping for course material within the continental US is free. International shipping for digital material is free. Contact us for pricing on expedited or international shipping for printed material).
Earn PMI® Professional Development Units
This course qualifies you for the following PMI® Professional Development Units (PDUs):
- Ways/Working = 3 Hours
- PowerSkills = 3 Hours
- Business = 12 Hours