The ITIL Exams plus 30 day Courseware Access Bundle with Course Pack provides you with the online eLearning, the corresponding exam voucher, and the course material used in the classroom.
The ITIL exams are exam vouchers from PeopleCert that you redeem for take anywhere online exams. When you are ready, you redeem the voucher to take the exam on your computer (this is done online). Directions for redeeming the voucher are provided with the voucher. PeopleCert exams are live proctored using your web cam. After you have registered, and redeemed the voucher, you will need to make an appointment with PeopleCert to take the exam.
PeopleCert exam vouchers are valid for 1 year.
IMPORTANT: These exam vouchers are for online exams, not for sitting exams at a local test center.
The Take2 re-sit option is now available to you when ordering your exam vouchers! With the Take2 re-sit option, you are buying:
Note: The Take2 re-sit option is non-refundable.
Note: The Take2 re-sit option is not available for DevOps and Cobit exams.
The eLearning option is self-paced study giving you the opportunity to progress through the material at a pace and time that is most convenient for you. The course material is presented by an accredited instructor in a series of videos and/or voice over power point presentations that cover the accredited course material. Everything you need is included in the eLearning package.
The PassionIT ITIL® Course Pack contains all of the class material that is provided as part of the PassionIT ITIL® Class in support of the accredited PassionIT ITIL® training as follows:
* Instead of a Guide or Handbook, the ITIL Practitioner course pack contain the ITIL® Practitioner Guidance book that is used both as a study guide and for the open book exam and the ITIL MALC course pack contains the Passing Your ITIL® Managing Across the Lifecycle Exam book.
The Student Handbook is the guide that the instructor follows to present the course content.
The Key Element Guide provides a handy reference to the content contained within the core guidance and summarizes its key elements.
The ITIL Exams plus 30 day courseware access bundle with course pack option provides the complete package for accreditation for each level of ITIL certification at an affordable price.
Note: eLearning and exam orders may take up to one business day to process. If you require expedited shipping, please contact us at firstname.lastname@example.org.
In the event that you have not received your eLearning credentials or Exam voucher after one business day, check your email spam and junk folders to ensure that the email has not been redirected there. If your eLearning credentials or Exam voucher have not arrived within one business day, please contact us and let us know.
Note: Course packs are shipped using USPS and typically take 5 to 7 business days to arrive (over seas shipment typically require 3 weeks for delivery). If, after 10 business days (15 for overseas shipments) you have not received your course packs, please contact us so that we can investigate the cause of the delay and get your shipment to you.
Standard shipping to the continental US is free. Expedited shipping or shipping overseas is available for an additional fee. If you require expedited or overseas shipping, please contact us for a quote.
Note: For all ITIL intermediates, you are required to complete the course material prior to taking the exam. For this reason, the Exam Voucher will not be shipped until you have completed the course. At the conclusion of the course material, send a screenshot showing course completion to email@example.com and let us know you are ready for your exam. Once proof has been received, your exam voucher will be sent to you.